This policy outlines the collection, storage, usage, disclosure, protection, and security of personal information by Expert. It also provides information on how individuals can access, correct, and manage their submitted information.

Types of Personal Information
Expert collects personal information during its regular workflow, which may include sensitive data. Examples of the information collected are as follows:

Personal details such as name, email, postal address, date of birth, residency status, contact information, educational qualifications, passport details, and employment history.
Information required for visa applications and submissions, including medical and financial information.
Professional or occupational memberships.
Information from prospective students interested in studying in Foreign Countries.
Information from individuals expressing interest in working as consultants or migration agents at Expert.
Information from individuals registering for events sponsored, organized, or arranged by Expert.

Methods of Collection
Expert ensures fair and legally sound methods of collecting information. Personal information is obtained directly from individuals, their authorized representatives, or third parties authorized by Expert. Social media platforms may also be used for information collection.

Expert does not store any nonessential sensitive information without the user’s consent. It is necessary for users to provide accurate identity verification as false identities or information will not be accepted.

Usage and Disclosures
When personal information is required, Expert will specify the purpose and process of its usage. Personal information will only be disclosed with the individual’s consent, if explicitly instructed by the individual, or if required by Australian law. Expert may use personal information for direct marketing purposes. However, individuals have the option to opt out of such communications. In some cases, information may be shared with overseas organizations involved in visa applications or migration-related processes.

Protection and Security
Steps taken to protect personal information:
Expert implements reasonable measures to safeguard personal information against interference, loss, unauthorized access, usage, modification, disclosure, and other forms of misuse. 

These steps include: Maintenance of computer technology.
People and process-based security measures, such as firewalls, network security configurations, and password protection for electronic information. Regular updates to security systems to counter malicious activities.
Restricted access to data, limited to staff members with authorized business activities.
Employee training and confidentiality agreements to ensure the confidential treatment of personal information. Please note that while Expert takes reasonable steps to provide a secure channel for information submission, the internet environment itself is not entirely secure.

Accessing and correcting personal information:
Individuals have the right to access their personal information held by Expert unless specific exceptions apply under the Privacy Act. If personal details change or individuals believe the information held by Expert is incorrect, incomplete, or outdated, they can contact Expert to have their records updated. Expert will respond to such requests within a reasonable timeframe.

If individuals are not satisfied with the handling of their complaints, they have the right to have their complaints reviewed under the Privacy Act.

Updates to this Policy
Expert reserves the right to amend this policy as needed. Any revisions will be updated on the Expert website.

Further Information
For more information on privacy, individuals can contact Expert at admin@expert.com.bd

Website Usage and Other Information
By accessing and using Expert’s website or other affiliated websites, individuals agree to Expert’s Privacy Policy. Personal information collected through the website will not be disclosed to any other party without prior consent, except as required by law or permitted under the Privacy Act.

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